How to Make and Cancel an Appointment

To speak to a Doctor or Nurse

We now offer telephone appointments as part of our routine appointment system, bookable online or by calling reception.

Urgent Medical Problems 

If your case is urgent, you will be given an appointment the same day or, if necessary, a home visit will be arranged. The telephone lines are open from 8am to 6.30pm

Other information

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

Appointments are 10 minutes long, should you have a few items to discuss please book a double appointment.

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.

Students

We have medical students from King’s College attached to the Practice from time-to-time. When this is the case, you will be informed by the Receptionists before you see the Doctor. If you do not wish a student to be present during your consultation, please let the Receptionists know.  

Cancellations

While we always try our best to accommodate all requests, with over 7000 patients it can be difficult at times. If you are unable to attend an appointment, please let us know as soon as possible, so your appointment can be given to someone else. You are able to cancel appointments through the online services too.