Suggestions and Complaints
Suggestions and Comments
We welcome suggestions for improving our services. These can be made directly to individual members of staff or in writing to the Practice Manager.
You can now also email us here
Please note that no medical information or questions will be responded to and this email is not checked daily
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Complaints
Stovell House Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.
We request that all complaints are put in writing to the Practice Manager so that we can invesitgate and reply accordingly.
In the majority of cases, concerns can be resolved quite easily, however, if you feel we have not dealt with the issues you have raised as you would wish, you can contact; NHS England, PO Box 16738, Redditch, B97 9PT,
Tel; 0300 311 2233, Email: england.contactus@nhs.net
CONTACT DETAILS
Stovell House Surgery
188 Lower Addiscombe Road
Croydon
CR0 6AH
Telephone: 020 8654 1427
Out of Hours: 111
FRIENDS AND FAMILY TEST
The NHS want you to have the best possible experience of care. Please give your feedback
PATIENT ACCESS
All you need to know about Patient Access and the services it provides you and your family 24/7/365
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