Stovell House Surgery

Suggestions & Complaints

How to make an appointment
Contact details
About The Surgery
How To Find Us
Our Staff
Repeat Prescriptions
Patient Online Access
How to register with the Practice
In case of an emergency or major injury.....
Services we provide
Test Results & referrals
Patients with particular needs
Access to Medical Records
Data Protection
Practice Leaflet
Patient Participation Group (PPG)
Travel Vaccinations
Minor Ailments
Suggestions & Complaints
Medical Students
Additional Useful Information

  • Suggestions and comments

We welcome suggestions for improving our services. These can be made directly to individual members of staff or in writing to the Practice Manager. Alternatively there is a tear off slip on the bottom of the newsletter.

You can now email us on


Please note that no medical information or questions will be responded to and this email is not checked daily

  • Complaints

Stovell House Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.

Speak to whomever you feel most comfortable – your GP, our Practice Manager or our reception staff will be happy to help.

In the majority of cases, concerns can be resolved quite easily, however, if you feel we have not dealt with the issues you have raised as you would wish, you can contact; NHS England, PO Box 16738, Redditch, B97 9PT,

Tel; 0300 311 2233,


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