Stovell House Surgery

How to make an appointment

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Additional Useful Information


Booking an appointment 

You can book an appointment through the NHS App without having to be registered for online services.

 OR

All appointments with the Doctors and Nurses can be made by telephoning 0208 654 1427 or by calling in at the surgery.

OR 

Book appointments online through Patient Access or MY GP (app), please contact reception to start accessing this service.

 

Cancellations

While we always try our best to accommodate all requests, with over 7000 patients it can be difficult at times. If you are unable to attend an appointment, please let us know as soon as possible, so your appointment can be given to someone else. You are able to cancel appointments through the online services too.

 

Home visits

If you are too ill to visit  the surgery, a home visit can be requested. Please remember that home visits are time consuming and it is always better to come to the surgery if at all possible

Please try to request home visits before 11am

 

To speak to a Doctor

Please telephone at 8am to book a telephone consultation, these are only booked in the mornings.

 

To speak to a Nurse

Please ring the surgery between 12.30pm - 1pm

No telephone calls will be taken after 1pm by clinicians.

 

URGENT MEDICAL PROBELMS

If your case is urgent, you will be given an appointment the same day or, if necessary, a home visit will be arranged

The telephone lines are open from 8am - 6.30pm

 

Other information

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary

Appointments are 10 minutes long, should you have a few items to discuss please book a double appointment

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.